Benefits for the patient:
- Patients will be more responsible for their own health.
- Patients will have a better understanding and knowledge of the practice and its staff.
This allows up to date information to be given to patients and will inform what decisions can be influenced and what cannot. It will also allow the practice staff to gain an understanding from the patient’s perspective and thereby ensures that two way communications is achieved.
- Patients will have a forum to suggest positive ideas and voice concerns
- Patients will benefit from improved communications between patients and staff
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